Comparing Assisted Living Facility Insurance: What Owners Should Ask
- Nate Jones, CPCU, ARM, CLCS, AU
- Jan 19
- 2 min read
Choosing the right insurance for your assisted living facility can be overwhelming. Policies vary widely in coverage, pricing, and exclusions, and a wrong decision can leave your facility exposed to financial and legal risks.
To make the best choice, owners need to ask the right questions when comparing insurance providers. This guide outlines the most important questions to ensure you get comprehensive coverage at a competitive price.
1. Does the Policy Cover All Required Risks?
Assisted living facilities face unique risks, including:
Resident injuries and slips/falls
Professional liability from care or medical errors
Property damage or fire
Employee injuries
Ask each provider if their policies include general liability, professional liability, property coverage, and workers’ compensation.
2. What Are the Policy Limits and Exclusions?
Low premiums can be misleading. Always ask about:
Maximum payout limits per claim and per year
Exclusions for certain types of care or incidents
Deductibles and co-pay requirements
Understanding limits ensures your facility is fully protected without unexpected gaps.
3. How Does the Provider Handle Claims?
A provider’s claims process can make a big difference during stressful situations. Ask:
How quickly are claims processed?
Is there 24/7 claims support?
Are claims handled by specialists familiar with senior care facilities?
Providers with experience in assisted living insurance often provide smoother claims handling.
4. Are There Discounts for Risk Management?
Insurance providers may offer premium reductions for facilities with:
Safety protocols and emergency preparedness
Staff training and certification programs
Low claims history
Ask about available discounts and what documentation is required to qualify.
5. Does the Provider Understand Assisted Living Regulations?
Assisted living facilities must comply with state and local licensing requirements. Ask if the provider is familiar with:
State insurance minimums
Resident care regulations
Compliance audits
Working with a specialist ensures your coverage meets legal requirements and avoids compliance issues.
Why Work With Wexford Insurance?
Generic business insurance providers may not fully understand the unique risks of senior care facilities.
Wexford Insurance specializes in assisted living and senior living insurance, offering:
Tailored coverage to match facility needs
Competitive pricing based on risk profile
Expertise in regulatory compliance
Final Thoughts
When comparing assisted living facility insurance, asking the right questions is critical. Owners should focus on coverage types, policy limits, claims handling, risk management discounts, and provider expertise.
Taking the time to evaluate each policy ensures your facility is fully protected, compliant, and financially secure. Partnering with Wexford Insurance simplifies this process and delivers a custom insurance solution for your senior care facility.
