Adult Day Care Staffing: How to Hire and Retain the Best Team
- Nate Jones, CPCU, ARM, CLCS, AU
- Nov 26, 2025
- 2 min read
Hiring and retaining the right team is one of the most critical factors for running a successful adult day care facility. Staff quality impacts client care, regulatory compliance, and overall profitability.
In this guide, we’ll cover strategies for hiring, training, and keeping your best employees while highlighting ways to protect your business with insurance.
Why Staffing Matters
Adult day care staff are the backbone of your facility. From caregivers and administrative staff to specialized therapists, having qualified, reliable team members ensures:
High-quality client care
Compliance with state licensing requirements
Lower employee turnover and hiring costs
A positive facility reputation in the community
Steps to Hire the Right Staff
1. Define Roles and Responsibilities
Clearly outline each position, including qualifications, experience, and responsibilities. Common positions in adult day care include:
Caregivers and aides
Activity coordinators
Nurses or licensed therapists
Administrative staff
2. Recruit Strategically
Use multiple channels to attract qualified candidates:
3. Screen Candidates Thoroughly
Ensure staff meet both skill and compliance requirements:
Background and criminal checks
Drug screenings
Verification of certifications (CPR, first aid, specialized care)
4. Conduct Structured Interviews
Ask situational questions that reflect real-life scenarios in adult day care. Assess problem-solving, empathy, and teamwork skills.
How to Retain Top Talent
Keeping your staff happy reduces turnover costs and maintains consistent care quality. Consider these strategies:
1. Competitive Compensation
Offer fair wages based on experience and industry standards. Include bonuses or incentives for performance.
2. Training and Development
Provide ongoing professional development, certifications, and skill-building opportunities. Staff feel valued when they can grow in their role.
3. Positive Workplace Culture
Encourage teamwork, recognition, and open communication. A supportive environment reduces burnout.
4. Flexible Scheduling
Accommodate work-life balance where possible. Flexibility can improve job satisfaction and retention.
5. Employee Benefits
Offer benefits like health insurance, paid time off, and retirement plans when feasible.
Protect Your Staff and Business with Wexford Insurance
Adult day care facilities face unique risks, including workplace injuries, client claims, and property damage. Protecting your team and your business is essential. Wexford Insurance specializes in helping adult day care owners nationwide find insurance coverage tailored to their operations.
Key policies to consider:
Final Thoughts
Your staff is the foundation of your adult day care’s success. By hiring the right people, investing in their development, and creating a positive work environment, you can maintain high-quality care while reducing turnover. Pairing these strategies with proper insurance coverage ensures your business and team are well-protected.
Contact us today.
