How to Get More Tow Contracts with Local Police and Private Lots
- Nate Jones, CPCU, ARM, CLCS, AU
- Sep 23
- 2 min read
Securing tow contracts with local police departments and private property owners can be a game-changer for tow truck companies. These contracts offer consistent work, build credibility, and open doors to long-term partnerships. But winning them requires preparation, compliance, and strategic outreach.
1. How to Get Police Department Tow Contracts
Police towing contracts are typically awarded through a competitive bidding process. Municipalities release Requests for Proposals (RFPs) that outline specific requirements such as:
Proof of auto liability insurance
Fleet standards and equipment inspections
Background checks for drivers
Operational protocols for accident scenes and impounds
Once approved, your company may be added to a police rotation list, meaning you'll be called for non-consensual tows, accident recoveries, and impound services.
Tips:
Monitor your city or county’s procurement website for open bids.
Attend local government meetings or networking events.
Ensure your fleet meets all safety and operational standards.
2. How to Get Private Lot Towing Contracts
Private property towing contracts are often secured by building relationships with:
Apartment complexes
Commercial parking lots
Property management companies
These contracts allow your company to remove unauthorized vehicles from private premises. To qualify, you must:
Comply with local signage laws
Obtain proper permits and licenses
Offer reliable and professional service
Contracts typically include terms for impound fees, storage charges, and vehicle release procedures.
Tips:
Visit properties and offer free consultations.
Provide signage and compliance support.
Offer 24/7 service and quick response times.
3. Insurance Requirements for Tow Truck Companies
Before bidding on any contract, tow truck companies must carry specific insurance coverages. These include:
Auto Liability Insurance – Required in all states
On-Hook Towing Insurance – Covers vehicles being towed
Garage Keepers Legal Liability – For stored vehicles
General Liability Insurance – For property damage and bodily injury
Having comprehensive coverage is essential for compliance and protection. That’s where Wexford Insurance comes in. We specialize in helping tow truck companies secure tailored insurance packages that meet both legal requirements and contract specifications.
4. Operational Excellence Matters
Winning contracts is just the beginning. To maintain them, focus on:
Using dispatch software for efficient scheduling
Regular fleet maintenance
Training drivers in customer service and safety protocols
Clear communication with clients and law enforcement
These practices build trust and reliability—key factors in long-term success.
Final Thoughts
Whether you're a new venture or a seasoned operator, securing tow contracts with police departments and private lots can elevate your business. With the right strategy, professionalism, and insurance coverage from Wexford Insurance, your tow truck company can thrive in a competitive market.
Contact Wexford Insurance to explore coverage options for tow truck operators, fleets, and new ventures.
