Best Dispatch Software for Tow Truck Companies
- Nate Jones, CPCU, ARM, CLCS, AU
- Sep 23, 2025
- 2 min read
Running a successful tow truck company requires more than just reliable vehicles and skilled drivers - it demands efficient dispatching. With the right dispatch software, towing businesses can streamline operations, reduce response times, and improve customer satisfaction.
In this blog, we’ll explore the best dispatch software options for tow truck companies and how Wexford Insurance can help protect your business.
1. Why Dispatch Software Matters for Towing Companies
Dispatch software helps towing companies manage incoming service requests, assign jobs to drivers, track vehicle locations, and handle billing - all in one platform. As the towing industry grows, companies need scalable solutions to handle increasing call volumes and complex logistics.
2. Top Dispatch Software for Tow Truck Companies
Ideal for small to mid-sized towing companies.
Features include mobile dispatching, GPS tracking, motor club integration, and real-time job assignment.
Offers continuous expert training and a user-friendly interface.
Designed for large-scale towing operations.
Includes advanced reporting, lien processing, BudgetGPS integration, and built-in accounting.
Best suited for companies handling police calls, heavy-duty towing, and impounds.
Cloud-based platform with dispatching, impounds, invoicing, and customer database features.
Highly rated for ease of use and integration with accounting systems.
Suitable for companies of all sizes looking for a comprehensive solution2.
Web-based software offering dispatch, fleet, and employee management.
Known for its robust customization and scalability.
Ideal for towing businesses with diverse service offerings.
Fleet management software with GPS tracking, dash cams, and ELD compliance.
Helps optimize routes and monitor driver behavior.
Great for companies focused on safety and operational efficiency.
3. Key Features to Look For
When choosing dispatch software, consider:
Mobile access for on-the-go dispatching.
GPS tracking for real-time vehicle location.
Customer database for repeat business and service history.
Billing and invoicing tools to streamline payments.
Integration with motor clubs and law enforcement for faster job acquisition.
4. Insurance Requirements for Tow Truck Companies
Efficient dispatching is vital—but so is protecting your business. Tow truck companies face unique risks, and insurance is often legally required. Essential coverages include:
On-Hook Towing Insurance (covers vehicles being towed)
Auto Liability Insurance (minimum $300,000–$750,000 depending on state and federal requirements)
Garage Keepers Legal Liability (for stored vehicles)
Workers’ Compensation (if you have employees)
Physical Damage and General Liability (recommended for full protection)
Wexford Insurance specializes in tow truck insurance, offering tailored packages for fleets, owner-operators, and new ventures. We help you meet legal requirements and safeguard your operations.
Final Thoughts
Choosing the right dispatch software can transform your towing business—making it more responsive, organized, and profitable. Pair that with comprehensive insurance from Wexford Insurance, and you’ll be ready to grow with confidence.
Contact Wexford Insurance to explore coverage options tailored to your needs.
